About Us

Customized Solutions focuses on developing leaders at all levels of organizations, particularly in Independent Schools. We bring to schools only the most professional and impactful leadership coaches and trainers.


Our Coaches

Dave Hasenbalg

Dave Hasenbalg Leadership Coach

Dave has spent the last 20 years leading, coaching and consulting in businesses to find solutions to real-world challenges by illuminating blind spots, building better teams, and coordinating action that produces results. He has an expertise in developing leaders, bringing about change in organization of all sizes, and eliminating the impediments to effective execution. His practical background is as a military officer as well as a leader in cutting edge, non-profit, and Fortune 100 companies. He has worked with independent schools for many years including: Loomis Chaffee School, Kent School, Avon Old Farms, and Millbrook School.

Dave has earned an MBA and is also a graduate of several U.S. military specialty and leadership schools including the Department of Defense Information for Journalism and Public Affairs. He is a certified leadership coach from the Institute for Generative Leadership and Newfield Network and is certified to teach Social Style and Versatility from the Tracom Group. He has earned Six Sigma Black Belt certification from Breakthrough Management Group and The Hartford Financial Services Group. Dave is a member in good standing of the International Coach Federation (ICF).

Tess Horan

Tess Horan Leadership Coach

Tess has been a professional coach since 2001 and is dedicated to helping build healthy organizational cultures through trust, commitment and favorable outcomes that come from effective leadership. She works with leaders to create environments of trust and empowerment that also produce healthy teams and results. Tess's insightful questioning and goal-driven conversations expose new possibilities to support clients reaching their goals. 

Prior to becoming a trained professional coach, Tess has worn many hats in her career including Corporate Manager, Small Business Leader, Certified Public Accountant (CPA), Consultant and Trainer. She has worked in PricewaterhouseCooper's consulting practice, a Boston-based real estate advisory firm, and a small capital management firm. She is credentialed as a certified coach through the International Coach Federation (ICF) and is a trained coach from both Coach University and Newfield Network. Tess is also a trained leadership coach through the Institute for Generative Leadership.



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